Terms of Service

Last updated: 23 October 2026

Welcome to Rowan & Reed.

These Terms of Service apply to your use of https://rowan-reed.com and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. These terms do not affect any statutory consumer rights that apply to you under Irish or EU law.

Online Store Terms

By using this website, you confirm that you are legally able to enter into a contract under the laws applicable to you, or that you have the permission of a parent or guardian where required.

You must not use our website or products for any unlawful or unauthorised purpose.

Product Information

We make reasonable efforts to display product descriptions, colours, sizes, images and other details as accurately as possible.

Actual colours may vary slightly depending on your screen settings, device and lighting conditions.

We aim to keep product information accurate and up to date. If a product description contains an error or an item differs from its description, your statutory consumer rights remain unaffected.

Pricing

All prices are displayed on our website and may be updated from time to time.

Prices and any applicable delivery charges will be shown before you complete your purchase.

If an obvious pricing, product information or availability error affects an order, we may contact you to explain the issue and discuss the available options.

We will not rely on an error to remove any rights you have under applicable consumer law. If an order must be cancelled lawfully after payment, we will arrange any required refund.

Orders

When placing an order, you agree to provide accurate and complete information, including your billing, delivery and contact details.

After placing an order, you may receive an order confirmation by email.

An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been dispatched.

We may need to contact you if there is an issue with payment, availability, delivery information or a suspected fraudulent transaction.

Refusal or Cancellation of Orders

We may need to refuse or cancel an order in circumstances such as:

1. Incorrect or incomplete customer information

2. Payment authorisation problems

3. Reasonable concerns about fraudulent activity

4. Product availability issues

5. Obvious pricing or listing errors

Where an order is cancelled after payment, any refund due will be returned in accordance with applicable law and the relevant payment provider's procedures.

Nothing in this section removes your statutory cancellation rights.

Shipping

Delivery estimates, processing times, shipping costs and supplier fulfilment arrangements are explained in our Shipping Policy.

Some products may be shipped directly from suppliers, including suppliers located outside Ireland.

We will provide applicable delivery information during the purchasing process. Estimated delivery times are not a guarantee of delivery by a specific date unless expressly stated.

Your statutory rights regarding delivery and non-delivery remain unaffected.

Returns and Refunds

Returns, cancellations and refunds are handled in accordance with our Returns and Refund Policy and applicable Irish and EU consumer protection law.

For most online purchases, consumers have a statutory 14-day cancellation period after receiving their goods, subject to applicable exceptions.

Our voluntary 30-day return policy may provide additional flexibility but does not restrict your statutory rights.

Payment

We offer the payment methods displayed at checkout. Depending on availability, these may include credit cards, Apple Pay, Google Pay, Shop Pay and other payment services.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments are processed through the relevant payment provider and are subject to its applicable terms.

Account Information

You agree to provide current, complete and accurate account, billing and shipping information for all purchases.

If you create an account, you are responsible for keeping your login credentials secure and notifying us if you suspect unauthorised access.

Intellectual Property

Unless otherwise stated, the text, branding, logos, graphics, product descriptions and other original content on this website belong to Rowan & Reed or are used with permission from the relevant rights holders.

You may not reproduce, distribute or commercially use protected content without the necessary permission, except where permitted by law.

Prohibited Use

You must not use our website:

1. For unlawful purposes

2. To violate applicable laws or regulations

3. To infringe intellectual property rights

4. To transmit malicious code, viruses or malware

5. To collect personal information unlawfully

6. To interfere with website security or operation

7. To submit fraudulent or deliberately misleading information

We may take reasonable action to protect our website, customers and business from misuse.

Third-Party Tools and Links

Our website may contain links to third-party websites or provide access to third-party services.

These services may operate under their own terms and privacy policies. We are not responsible for third-party content or practices to the extent permitted by law.

Your use of third-party services may be subject to additional terms imposed by those providers.

Limitation of Liability

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Subject to that restriction, Rowan & Reed is not liable for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.

Nothing in this section limits your statutory rights concerning faulty goods, goods that do not conform to the contract, delivery obligations or other consumer protections under Irish or EU law.

Indemnity

Nothing in these Terms of Service requires you to indemnify Rowan & Reed for losses where such a requirement would be prohibited by applicable law.

We reserve any rights and remedies available to us under applicable law in connection with unlawful use of our website or infringement of third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website or legal obligations.

Updated terms will be published on this page with a revised date.

Changes will not retrospectively remove rights you have already acquired under applicable law. Where required, we will provide notice of significant changes.

Governing Law and Consumer Rights

These Terms of Service are subject to applicable law.

If you are a consumer residing in Ireland, nothing in these terms deprives you of the protection afforded by mandatory provisions of Irish and EU consumer law.

Where applicable, you may also have rights to bring proceedings before the competent courts under the relevant legal rules.

Contact Us

For questions about these Terms of Service, please contact us:

Rowan & Reed
Website: https://rowan-reed.com
Email: info@rowan-reed.com

Irish Fashion Boutique Since 2018