Shipping Policy
Shipping Policy
Last updated: 23 October 2026
At Rowan & Reed, we want your order to be handled with care and delivered with clear expectations from the moment you purchase.
This Shipping Policy explains how we process and ship orders placed through rowan-reed.com.
Order Processing Time
After placing your order, please allow 1–3 business days for processing.
During this time, we review your order details, verify the shipping information and prepare your order for dispatch.
Business days are Monday to Friday, excluding public holidays.
Shipping Time
After your order has been processed and dispatched, delivery usually takes 3–7 business days.
Please note that delivery times are estimates and may vary due to carrier delays, customs checks, peak sale periods, public holidays, incorrect address details or other circumstances beyond our control.
Direct Supplier Shipping
In many cases, Rowan & Reed ships products directly from our trusted suppliers.
Rather than sending every item to us first and then forwarding it to you, products may be shipped directly from the supplier to your delivery address.
This means that some parcels may be shipped from overseas, including from China.
We use this fulfilment model to streamline order handling and help get your purchase on its way efficiently.
Shipping Carriers
We offer free shipping on orders delivered within Ireland.
Depending on the product, supplier location and delivery address, orders may be shipped through international shipping partners or local delivery carriers.
Where tracking is available, tracking details will be sent to you once your order has been dispatched.
Shipping Costs
Shipping is free for orders delivered within Ireland, unless otherwise stated at checkout.
Any applicable shipping charges will be displayed before you complete your purchase.
Incorrect Shipping Details
Please ensure that your shipping details are correct before placing your order.
If you notice an error in your address, contact us as soon as possible at:
We will do our best to help. However, once an order has been processed or dispatched, we may not be able to change the delivery address.
Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Please include your name, order number and the email address used to place your order.
We will review your order and help you with the next steps.
Lost or Missing Parcels
If tracking shows that your parcel has been delivered but you have not received it, please check with other members of your household, your neighbours or the relevant delivery carrier.
If you still cannot locate your parcel, contact us at:
We will review the situation and assist you with the next steps. Your statutory consumer rights remain unaffected.
Questions
For any shipping questions, please contact us at:
Rowan & Reed
Irish Fashion Boutique Since 2018